Privacy policy - Last updated: April 2025
French Plumbing Heating & Air respects the privacy of visitors to its website, located at www.frenchphc.com.
This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any personal information you submit to us through our website. “Personal Information” refers to information about you that can identify you, such as your name, address, phone number, or email address, as well as other non-public information associated with such data.
We take your privacy seriously and handle all Personal Information responsibly.
USER CONSENT
By using our website and submitting Personal Information, you agree to the terms of this Privacy Policy.
You expressly consent to the processing of your Personal Information according to this policy. Personal Information may be processed by French Plumbing staff or service providers in the U.S., where laws may differ from those in other countries.
COLLECTION OF PERSONAL INFORMATION
We may collect the following Personal Information from you:
- For service inquiries: name, phone number, email address, address, and details of your plumbing or HVAC needs.
- For general contact: email address and any information included in your message.
- For support or quotes: any details you voluntarily provide related to your home, business, or property needs.
PASSIVE DATA COLLECTION
We may also collect certain information automatically, such as your IP address, browser type, operating system, referring/exit pages, and date/time of your visit. We may use cookies and other technologies to track how visitors interact with our website and to improve the experience.
USE OF INFORMATION
We use Personal Information to:
- Respond to inquiries
- Provide service quotes
- Schedule appointments
- Deliver customer service and support
- Improve our offerings
- Send updates or promotional messages if you opt in
disclosure of information
We do not sell or rent your Personal Information. We may share it in limited situations:
- With third-party contractors to help us operate our business (e.g. hosting, scheduling, or communications tools)
- When required by law, subpoena, or legal process.
- If our business or assets are acquired, your Personal Information may be transferred as part of that transaction
Your Choices
You may opt out of promotional communications at any time by following the unsubscribe link in our emails or by contacting us directly. We may still send service-related or legal notices.
minors
Our website is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors.
links to other sites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.
security
We take reasonable precautions to protect your Personal Information. However, no method of transmission or storage is completely secure. Use our site at your own risk.
Contact Us
If you have questions about this Privacy Policy, you may contact us at:
French Plumbing Heating & Air
2231 N Lowell Rd, Suite G-4
Springdale, AR 72764
Phone: (479) 925-6467
Updates
This Privacy Policy is subject to change. Updates will be posted on this page. Continued use of the site after changes indicates your acceptance.